FAQ: Accounting

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Toners and waste toner containers are standard consumables covered by your company’s service agreement with KOPYR Integrated Systems & Services Inc. (excluding Riso).  If your equipment is no longer under service contract, we can send you a sales quote to purchase the supplies you require.  Please contact your sales representative or email [email protected] to discuss your contract and printing needs.

We strive to get your supplies delivered to you by courier 1 – 2 business days after the order is placed. Special request items may take longer- our Relationship Agents will coordinate with you and keep you updated.  Freight charges in the Lower Mainland are $10 for the first item and $4 for each additional item with a maximum of $22.  If it is more convenient, you can arrange to pick up your items from our location Monday – Friday 8:30am – 4:00pm with minimum one hour notice; please call 604-204-3200.

We are able to send replacement cartridges when any particular toner level is at 20% or less. If you would like instructions to check your toner levels, please call us at 604-204-3200, email [email protected], or refer to your printer’s user guide.  If you would like to purchase any backup supplies outside of what is covered by your service agreement, we will prepare a sales quote for you.

Please call our Relationship Agents at 604-204-3200, email [email protected], or simply fill out this form https://kopyr.ca/order-supplies/

We will provide you with the payment link for secure online payments.  Please contact our Good Fit Chronicler, Trang Nguyen at [email protected] or call 604-204-3200 for details. 

Please make payment(s) to: KOPYR Integrated Systems & Services Inc. and send to:

KOPYR Integrated Systems & Services Inc.

#202, 8291-92 Street, Delta, BC, V4G-0A4

Direct deposit is an electronic transfer of funds deposited directly into KOPYR Integrated Systems and Services Inc.’s bank account.  It is our preferred payment method.  Please contact [email protected] to set up EFT payments.  EFT is not the same as e-transfers.  We do not accept e-transfers.

What payment methods are accepted at KOPYR Integrated Systems & Services Inc.?